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The Call Center Handbook; the complete guide to starting,running and improving your call center


This book is for people who work in a call center and common traits the call center location must offer. It contains practical observations about how to use particular technologies, and ideas about how to run the call center, which has become its own corporate discipline.

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Perpustakaan AKN Pacitan 3843 KEI c
AKN00059
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Informasi Detail

Judul Seri
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No. Panggil
384.3 KEI c
Penerbit Telecom books and Flatiron publishing : New York.,
Deskripsi Fisik
278 hlm.; 23 cm
Bahasa
English
ISBN/ISSN
9781578200191
Klasifikasi
384.3
Tipe Isi
text
Tipe Media
-
Tipe Pembawa
-
Edisi
Ed. 2
Subjek
Komunikasi
Info Detail Spesifik
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Pernyataan Tanggungjawab

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